Cancellation policy

SUBSCRIPTION CANCELLATION POLICY

How your subscription works: when you choose Subscribe & Save, you are charged the subscription price shown on the product page at checkout, and then automatically every 4 weeks on your renewal date. Each renewal ships a new order of the same product and quantity. Your subscription continues until you cancel.

Cancel anytime: you can cancel, pause, or skip a delivery at any time, online, from your account (sign in with the email you used at checkout and open Subscriptions). There is no minimum commitment, no cancellation fee, and no phone call required.

Timing: to avoid being charged for your next delivery, cancel or skip before your next renewal date. A renewal that has already been billed will ship as normal; any issue with that order is covered by our Return and refund policy.

Price changes: if your subscription price ever changes, we will email you before your next renewal, and you can cancel before it takes effect.

Need help? Email us at contact@joinfibersociety.com and we will cancel or update your subscription for you.